Provider D Are you going to provide a definition of “Social Class” to learners / will learners be offended by being asked this? [Referring to survey questions G3 and G4] A description of social class is currently not included in the questionnaire. The questionnaire was thoroughly tested before the pilot, and our analysis of pilot …
FAQ Category archives:
From the pilot, what % did not give their personal details?
Provider D From the pilot, what % did not give their personal details? A small proportion of learners in the pilot (4.7%) did not provide any identifying information; in total 91% provided enough information to be likely to allow matching with the ILR (either student number, or at least two other items out of name, …
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Can the dashboard include course codes so we can see where we are getting the best responses from and where we need to focus the promotion of the survey?
Provider D Can the dashboard include course codes so we can see where we are getting the best responses from and where we need to focus the promotion of the survey? We will not know which courses learners are on when they complete the baseline survey (this data will only be matched on from the …
Will you give us updates on how many surveys are completed each week?
Provider D Will you give us updates on how many surveys are completed each week? Each provider will have access to an online dashboard which they can access to see the number of their live survey responses at any point after the survey goes live. Dashboard links will be sent out shortly before the launch …
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What response rate are you expecting? / Will providers receive targets for the baseline survey response rate, and will they be penalised if these are not met?
Provider D What response rate are you expecting? / Will providers receive targets for the baseline survey response rate, and will they be penalised if these are not met? We do not have a target response rate but want to maximise the number of responses. The GLA requires providers to disseminate the survey to all …
What are the changes from original pilot stage?
Provider D What are the changes from original pilot stage? IFF will send around a document highlighting the changes made from the pilot to the mainstage questionnaire, along with a copy of the final mainstage questionnaire.
What languages is the survey available in?
Provider D What languages is the survey available in? The full survey is available online in English, Polish, Bengali, Gujarati, Tamil, Arabic and Turkish. Learners can also request a telephone survey in Punjabi, Portuguese, Somali or Urdu via a question at the start of the online survey.
Who should learners contact with technical problems?
Provider D Who should learners contact with technical problems? From the pilot most ‘technical problems’ were students not understanding how to complete the survey, so the first point of call would be tutors. However, we will create a how-to guide for filling in the survey which we hope will reduce the number of questions asked …
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What do we do if our courses are subcontracted to other providers?
Provider D What do we do if our courses are subcontracted to other providers? If you sub-contract GLA AEB-funded provision (excluding taster courses), this is eligible for the survey and learners enrolled with sub-contractors should be invited to take part. The main contractor is responsible for ensuring that the survey information is cascaded to sub-contractors …
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What if learners are taking multiple courses?
Provider D What if learners are taking multiple courses? If a learner is starting more than one course within the same month, they only need to complete the baseline survey once. If they try to complete the survey a second time, they will get a message to say they don’t need to complete it again …
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