The ILR allows learners to opt in or out of being contacted for general market research, however it does not exclude people from research informing government policy, such as the London Learner Survey. Under the ‘public task’ lawful basis, and in line with the ILR privacy notice, we are permitted to invite all learners to […]
FAQ Category archives:
Due to the questions asked in the survey around wellbeing, the survey may identify learners who are struggling. Is there anything we can do around safeguarding?
As the survey must remain confidential we can’t contact specific learners based on their responses, however we are investigating for the mainstage what signposting or support for learners might be possible.
Is there guidance for tutors on how to explain why we ask these questions, especially around wellbeing?
Yes – there is a specific section within the tutors Q&A document that answers this question. The learner information leaflet also sets out that these kinds of questions are asked, and explains why.
Is there a way of making sure the Learner Reference Number is not duplicated across different institutions?
Our system will combine the Learner Reference Number entered by the learner with the provider ID code to create a unique identifier for that learner, and it can use that unique ID to check if that learner has already completed a baseline survey.
You mention a student number is asked for in the survey. We don’t usually give our students a student number on registration – do we need to generate one?
We will use the student number in two ways – to check if a learner has already completed a baseline survey and does not need to do it again, and to allow us to match the data from the baseline survey to the ILR (by looking up the number entered in the survey against the […]
Is the student number requested in the survey the Learner Reference Number on the ILR or the ULN?
The survey asks for the Learner Reference Number, which is the number that providers give to their students on enrolement. This is “LearnRefNumber” in the ILR. It is not the ULN. It is very useful if students give us this number but it is optional in the survey.
Will the follow-up survey include questions that ask for feedback on courses undertaken?
Yes, the follow-up survey will ask for feedback on courses that the learners have undertaken, so at the mainstage providers will get to see the feedback (in anonymised / aggregate form) that their learners have given their courses.
Will providers have access to the survey results from their own learners?
Yes, results from the mainstage survey will be shared with specific providers so that you can see the results from your own learners. We probably won’t be sharing data from the pilot in this way due to the smaller numbers of learners taking part.
Will providers be able to see which students have completed the survey and which haven’t?
No, we can’t show which students have completed the survey unfortunately. This is for two main reasons: 1) Data protection rules mean that we need to keep this confidential, and 2) We may not initially know which students have taken part, as it depends on what information they give us at the baseline stage. We […]
Will it be possible to get a copy of the questionnaire, so we can familiarise ourselves with the questions?
Yes – ahead of the pilot starting again we will provide a list of the questions asked.