FAQ Category archives:

Learner D Do I get anything for taking part in this survey? Taking part in the survey will help provide better information about how studying helps learners, which will be used to improve courses and learner support. If you take part in the survey and provide your contact details you can enter a prize draw […]

Learner D I’m having a technical problem with the survey, what do I do? If you are having problems making the survey work online, please speak to your course tutor. They may be able to help, or they can speak to the research company that is running the survey, who will try to fix the […]

Learner D Does this survey follow the rules about data protection? Yes, this survey follows all the rules about data protection. All of the answers you give in the survey will be kept completely safe and will not be given to anyone else. If you want to see the answers you have given in the […]

Learner D Why are there questions in the survey about my health, and who I spend time with? This survey is to understand how people’s lives change while they study, and after they have finished studying. Studying can influence people’s lives in different ways. There might be changes to the job you get after studying, […]

Learner D What will you do with all the answers? When the survey is finished, all of the answers from learners in all the different learning providers in London will be put together, analysed and written about in a report. The report will say things like “20% of people were studying English”. The report will […]

Learner D Who will see my answers? A research company called IFF Research is running this survey. There is a small team of people working at this company who will be able to see the answers that you give to this survey. These people are not allowed to tell anyone else about your answers. Your […]

Learner D What if I’m doing more than one course? Does this mean I need to do more than one survey? If you are doing courses starting in different months, your learning provider might ask you to do more than one survey. If your courses are starting very close together then you will only be […]

Learner D Are there different ways that I can do the survey? Yes, there are different ways you can do the survey.  The survey is online, and so you can take part using a mobile phone, a tablet or a computer. The full survey is available in English, Polish, Bengali, Gujarati, Tamil and Turkish. You […]

Learner D Why do I need to complete the survey at the start of my course? The survey will be run twice – once at the beginning of your course, and once a few months after you finish your course. The survey is to find out what sort of changes happen in people’s lives while […]

Learner D Do I have to complete the survey? You do not have to complete the survey, but it is important that as many people complete this survey as possible. This is so that lots of different kinds of people can give their opinion and no one is left out.